resources.imagicle.comImagicle: Your Communications Faster, Smarter,

Easier Products Solutions Integrations Pricing Resources Company Blog GET A DEMO en UCX Suite Cloud Hosted On-Prem What’s inside Attendant Console Advanced Queueing Auto Attendant Conversational AI Manager Assistant Call Recording Screen Recording Voice Analytics Contact Manager Call Analytics Digital Fax Hotel Services EN Watch WEBINAR - How to Lab Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR) Get started by Challenge Contact Centers Security Smart Working Legal Compliance by Industry Finance Healthcare Education Government by Customers Enterprise Service Provider Reseller Customer stories EN Watch WEBINAR - Release Introducing UCX Engage Essentials for Webex Customer Experience Essentials. (EMEAR) Get started Everything you need All integrations Calling Integrations Integrations with Webex Calling All integrations with Cisco Integrations with Microsoft Teams Cross platform integrations Exclusive gadgets Gadgets for Cisco Gadgets for Microsoft Customer success 3 must-have skills for a successful Customer Service. Get started Quick start Download Licensing Portal Knowledge base Support ImagicleCare Advanced Services Help center Support portal Stay up to date Roadmap Release notes Webinars Blog Products Leveraging Call Analytics for Business Growth Get started Imagicle About People Customers News Room Contacts Join Us Work with us Become a partner Press Release Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center Get started Download Brochure Are my communications safe in the Cloud? Imagicle Cloud Security Brochure Get started Search Search for: Download Brochure Imagicle applications for your Webex Calling. Get started Languages English Italiano Français Deutsch Español Products ProductsUCX Suite Cloud Hosted On-Prem What’s inside Attendant Console Advanced Queueing Auto Attendant Conversational AI Manager Assistant Call Recording Screen Recording Voice Analytics Contact Manager Call Analytics Digital Fax Hotel Services EN Watch WEBINAR - How to Lab Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR) Get started Solutions Solutionsby Challenge Contact Centers Security Smart Working Legal Compliance by Industry Finance Healthcare Education Government by Customers Enterprise Service Provider Reseller Customer stories EN Watch WEBINAR - Release Introducing UCX Engage Essentials for Webex Customer Experience Essentials. (EMEAR) Get started Integrations IntegrationsEverything you need All integrations Calling Integrations Integrations with Webex Calling All integrations with Cisco Integrations with Microsoft Teams Cross platform integrations Exclusive gadgets Gadgets for Cisco Gadgets for Microsoft Customer success 3 must-have skills for a successful Customer Service. Get started Pricing Resources ResourcesQuick start Download Licensing Portal Knowledge base Support ImagicleCare Advanced Services Help center Support portal Stay up to date Roadmap Release notes Webinars Blog Products Leveraging Call Analytics for Business Growth Get started Company CompanyImagicle About People Customers News Room Contacts Join Us Work with us Become a partner Press Release Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center Get started Blog Search Search for: Happy Imagicle Xmas! However you decide to celebrate, it’s always Better Together.Imagicle UCX Suite Your communications faster, smarter, easier. Discover UCX Cloud SuiteDiscover UCX Cloud Suite Attendant Console Manage your calls quickly and professionally: transfer, park, notify calls on hold and check your colleagues’ status. Learn More Advanced Queueing Improve incoming call management, optimize resources, reduce customer waiting time and welcome your customers at best. Learn More Auto Attendant Design your answer menu and define behaviours and settings. Managing automatic call answering has never been easier. Learn More Conversational AI Automate conversations through natural interactions and integrate chat and voice channels with virtual and human agents. Learn More Manager Assistant Allows companies and teams to manage their call flows and reachability simply and intuitively. Learn More Call Recording Record 100% of calls, start/stop, skip sensitive information, get detailed reports and comply with data regulations. Learn More Screen Recording On top of voice, it adds screen recording functionalities to Call Recording to get the complete picture of customer interactions. Learn More Voice Analytics AI-powered add-on of Imagicle Call Recording to get transcripts and sentiment analysis of your conversations. Learn More Contact Manager Synchronize your contacts among multiple directories. Enable click to call and welcome your customers by name with the Caller ID. Learn More Call Analytics Monitor and analyze your calls, allocate costs, check resources’ adoption, run reports and make data-driven decisions. Learn More Digital Fax Virtualize fax management: send faxes from email, web, and mobile. Save on materials and maintenance and help the planet. Learn More Hotel Services Make a difference in your hotel’s customer experience: wake-up calls, voicemail, call billing, room status, and much more. Learn more Attendant Console Advanced Queueing Auto Attendant Conversational AI Manager Assistant Call Recording Screen Recording Voice Analytics Contact Manager Call Analytics Digital Fax Hotel Services Easily integrate with the things you already use and love. Use pre-built integrations or build your own custom integrations using our secure developer API. Learn More For Enterprises All the must-have apps for your UC platforms: one suite, one server, one support, one experience. Always up-to-date and suitable for every company, On-Prem or Cloud. Cloud On-Prem For Service Providers Complete your UCaaS offer with all the services your customers need. You can have the Imagicle UCX Suite running on the Imagicle Cloud or hosted in your DCs. Cloud Hosted What’s up? EN Watch WEBINAR - How to Lab 40’ Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR) Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist. EN Watch WEBINAR - Release 45’ Introducing UCX Engage Essentials for Webex Customer Experience Essentials. (EMEAR) Join us in this webinar as we showcase the new Imagicle UCX Engage Offer. Press Release News Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center Imagicle Cloud Services will reach KSA by the end of 2024. Learn more. Customer success Blog 3 must-have skills for a successful Customer Service. Discover the customer service skills needed for a successful business, in any vertical. EN Watch WEBINAR - How to Lab 40’ Welcome your customers the right way: Attendant Console and Virtual Receptionist. (EMEAR) Join us in this webinar as we explore the power of Imagicle Attendant Console combined with the new Virtual Receptionist. EN Watch WEBINAR - Release 45’ Introducing UCX Engage Essentials for Webex Customer Experience Essentials. (EMEAR) Join us in this webinar as we showcase the new Imagicle UCX Engage Offer. Press Release News Imagicle Cloud to be Available in Saudi Arabia with the new Webex Data Center Imagicle Cloud Services will reach KSA by the end of 2024. Learn more. Customer success Blog 3 must-have skills for a successful Customer Service. Discover the customer service skills needed for a successful business, in any vertical. We are Imagicle Founded in 2010 and part of the Zucchetti Group, Imagicle is headquartered in Italy and has wholly-owned subsidiaries in Dubai , Miami , Riyadh, and France . The company designs and develops applications to help companies streamline communications through a full set of Cloud or Cloud-connected UC apps into one suite, empowered with AI and Conversational experiences . Our goal is to build an outstanding...